{"id":579,"date":"2011-10-01T09:33:16","date_gmt":"2011-10-01T19:33:16","guid":{"rendered":"http:\/\/mymonkeydo.com\/?p=579"},"modified":"2011-10-01T09:33:16","modified_gmt":"2011-10-01T19:33:16","slug":"requesting-a-refund-from-itunes","status":"publish","type":"post","link":"https:\/\/mymonkeydo.com\/requesting-a-refund-from-itunes\/","title":{"rendered":"Requesting a Refund from iTunes"},"content":{"rendered":"

Problem<\/h2>\n

I recently purchased an App from the App Store and it does not do what it said it is supposed to do. \u00a0I am not happy with my purchase and would like a refund. \u00a0 How do I get a refund from Apple?<\/p>\n

 <\/p>\n

Solution<\/h2>\n
    \n
  1. Launch iTunes on your computer<\/li>\n
  2. In the upper right corner of iTunes, click on your account ID. \u00a0Or if you click on the arrow next to it, in the dropdown, click “Account”.<\/li>\n
  3. Click on the “Purchase History” button.<\/li>\n
  4. Find and select the date where you purchased the item.<\/li>\n
  5. Click on the “Report a Problem” button.<\/li>\n
  6. Explain that you would like a refund and explain the reason why. \u00a0It’s best to be polite and detailed. \u00a0Apple does not simply give refunds to anyone who wants one. \u00a0You’ll need a valid reason as to why you deserve a refund.<\/li>\n
      \n
    1. \u00a0Something like an audio file being corrupt and not being able to playback is a good argument for a refund.<\/li>\n
    2. Simply not liking something is not a good argument for a refund.<\/li>\n
    3. Apple will not refund you anything if the purchase was made over 90 days ago.<\/li>\n
    4. Remember, Apple did not create the product, they are only the middleman. \u00a0They have millions of products in the App Store and cannot make sure each product does what it claims to. \u00a0Be polite and you should at least get a response.<\/li>\n<\/ol>\n
    5. Click “Submit”. \u00a0Apple usually responds within 48 hours to let you know if can get a refund or not.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[5],"tags":[],"yoast_head":"\nRequesting a Refund from iTunes - My Monkey Do<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mymonkeydo.com\/requesting-a-refund-from-itunes\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Requesting a Refund from iTunes - 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